Manufacturing Excellence & Industrial Performance
The competitive landscape that exists in today’s globalised environment requires every company to become lean and efficient in gaining a competitive advantage. Your company’s success is directly related to your ability to improve efficiency along your value chain and subsequent continuous improvement initiatives. For manufacturing operations, efficiency is measured in terms of the manufacturing and quality lead time, compared to the cost of production, and return on capital employed. Continuous Excellence is an end state which uses continuous improvement techniques on an ongoing basis to improve upon the company’s processes, products, and services.
At Acumen, we employ engineering and business improvement methods such as Integrated Work System (IWS) tools to improve your efficiency, as well as utilise Six Sigma principles and best-in-class frameworks to achieve continuous excellence. Efficiency improvements can span from the manufacturing lines and throughout the supply chain. Our experts have Six Sigma certified belts and possess considerable experience in multinational manufacturing enterprises. We not only build and improve your processes, but we also train your human capital to be autonomous in operations. Our services relate to:
- Design of manufacturing general instructions/standards and calculations (including but not limited to: First Time Right/Quality, Planned/Unplanned Downtime, Lost Time Incident)
- Capacity Utilization studies
- Training in Go See Think and Do (GSTD)/Root Cause analysis methods, to name a few
- Continuous Improvement Design and implementation coaching
- Line bottleneck studies
- Asset Intensity or throughput efficiency improvements
- Training and development of staff in LEAN manufacturing concepts
- Design and implementation of Continuous improvement methods
- Formulation and implementation of Industrial Performance metrics in developing manufacturing standards
Human Resources, Health, Safety, Security and Environment & Outsourcing
Human capital management is the most valuable resource in any business. Your ability to utilise human capital determines the profitability and sustainability of your business.
At Acumen, we employ Six Sigma principles in managing human capital to optimise business returns whilst enabling a culture of engagement. We utilise established metrics that measure intangibles to focus on real value returns for the organization, such as Human Capital Return on Investment (HCROI) and a suite of other metrics and tools. We specialise in labour outsourcing for every area of the business and allow firms to minimise fixed costs and utilise labour efficiently for peak and off-peak scenarios. Our experts also offer astute Industrial Relations services to ensure good practices are employed within businesses to drive performance.
We offer:
- Design and development of HSSE policies in accordance with OSHA and other regulatory compliance
- Our labour outsourcing covers specialized services in Production, Supply Chain, Sanitation, Human Resources & Sales and Marketing
- HR analytics (e.g. Human Capital Return On Investment implementation)
- Guided by stringent ISO management systems and local laws.
- Talent Management program (9 Grid model)
- Risk assessments
- Change management programs
- Recruitment and Selection services
- Labour outsourcing services (all positions in all specialized functions)
- Contract development (Contracts of services, contracts for services, Independent contracts)
- Employee Personality profile assessments (Job-Person fit, Star Ratings – Job Match)
- Training programs in the areas of coaching, strategy, unconscious bias, HR for non-HR professionals, change management, performance management etc
- Employee Engagement design and implementation (Surveys and data analytics)
- Development and Design of HR Policies and Procedures
- Due diligence exercises
- Behaviour Based Safety Programs
- Project Management
- Balanced Scorecard implementation
- Job Evaluation/Job analysis/Job designs/Job Description development
Employee & Industrial Relations
- Trade disputes reported to the Ministry of Labour for conciliation
- Employee grievance handling
- Contract interpretation and administration
- Strikes, Lockouts, Picketing, Work to Rule and other forms of industrial action
- Conducting disciplinary hearings for employee misconduct as well as mediation services for internal grievances
- Trade disputes fixed for Hearing before the Industrial Court of Trinidad and Tobago
- Negotiating Collective Agreements with Recognized Majority Union
- Organization restructuring exercises
- Retrenchments/Redundancies/Voluntary separations
- Applications, Petitions and Referrals to the Registration Recognition and Certification Board for determination
- Designing disciplinary and workplace codes/policies and procedures in accordance with good industrial relations practices
Legal
The legal arena is dynamic and volatile, requiring a focused approach to ensure businesses maintain proper governance systems as well as mitigate risks. At Acumen, our legal chamber constitutes a fraternity of experts ready to serve you. We offer:
- Industrial Court Representation
- Ministry of Labour Representation
- Legal advice in relation to Disciplinary Hearings
- Legal advice on quantum of damages in relation to Industrial Relations Issues
- Legal advice in relation to Occupational Safety and Health Act (OSHA)
- Legal counsel and representation are not limited to IR issues but also including:
- Preparation of wills
- Probate and Estate Administration
- Debt collection
- Insurance Law
- Contract & Commercial agreements
- Maritime and shipping legal issues
- Mortgage action for judgments and/or possession
- Executions of Writs and Garnishee Proceedings
- Judicial Review
- Landlord/Tenant Disputes
- Arbitration
- Injunctions
- Sales of Goods, Restraint of Trade
- Company Law/Oppression
- Partnerships
- Negligence
- Nuisance
- Advice on Tax and Customs issues
- Contentious and Non-Contentious Probate Proceedings
- Running Down action-personal injuries and property damage
- Medical negligence
- Squatter issues
- Defamation - Libel and Slander, Workmen’s Compensation
Quality Management Systems
Quality management plays an integral role in coordinating and guiding an organization's endeavours to achieve customer and regulatory requirements. Your company’s ability to implement a robust and strategic QMS continuously improves your company's efficiency and efficacy in delivering a product or service to ensure customer satisfaction.
At Acumen, we apply global quality standards such as ISO and Food Safety practises that focus not only on product and service quality but also on the systems, processes, and means to achieve it. Our QMS experts possess considerable knowledge and experience in applying these standards and will also foster an environment and culture of quality awareness among your employees, ensuring they are key stakeholders within the QMS. This nurtured quality culture provides a forum to improve communication within your company and supports in enhancing their ability to identify and resolve any obstacles that impede organizational progress. Our services relate to:
- Quality Management System implementation based on ISO 90001:2015
- Internal Quality Auditing
- Documentation management
- Supplier Management Program
- Training Management
- CAPA and Quality Event management
- Food Safety Management implementation based on ISO 22000 and FSSC 22000
- Good Manufacturing Practices for the Food Industry
- HACCP development and implementation
- Laboratory Quality Management system based on ISO 17025:2017
- Internal Auditing for laboratories
- Implementing a document management system for laboratories